A cautionary tale of how administrative inertia can derail public investment
Public infrastructure procurement reveals whether governments can convert ambition into results. Portugal’s stalled white-zones broadband tender, now in its third year without deployment, illustrates how well-intentioned programs can falter through institutional shortcomings rather than technical complexity.
A sound policy concept, on paper
In 2023, Portugal initiated a public tender to deploy fibre-optic infrastructure to over 400,000 underserved premises (TEK, 2023)[1]. The initiative targeted white zones, territories where market economics do not justify private investment without public subsidy, with an initial budget of €425 million. The funding sources combined EU structural funds with private sector co-investment from the winners of the tender, as first reported in November 2023 (Jornal de Negócios, 2023a)[2]. By December 2023, it was further indicated that the Government would complement the EU funds with national financing (XXXIII Government of Portugal, 2023)[3].
Despite Portugal’s strong overall fibre deployment, with 92.3% national coverage, rural areas lag significantly behind. As of mid-2023, only 68.7% of rural households had access to fibre-to-the-premises (FTTP), leaving nearly one-third of rural households without fibre connectivity (Omdia, 2024)[4]. This 23.6 percentage-point gap between urban and rural coverage underscored the need for public intervention to address market failure in low-density areas.
The policy rationale was sound: market failures in low-density areas justify public intervention to close connectivity gaps that feed regional inequality. The stated timeline envisioned 35 percent coverage by 2024-2025 and complete deployment by 2026-2027 (Dinheiro Vivo, 2023)[5].
When governance meets Brussels
In practice, the process stumbled early on. ANACOM published its white zones mapping in mid-2022, establishing the technical foundation for procurement (ANACOM, 2023)[6]. The tender process, launched by CCDR – Commission for Cohesion and Regional Development, immediately encountered obstacles during European Commission (EC) negotiations over state aid clearance (TEK, 2023)[7]. Minister Ana Abrunhosa described “almost a year of informal negotiations with the European Commission” and characterized the process as “an enormous bureaucratic burden” (RTP Notícias, 2023)[8]. The government revised launch targets from late 2022 to Q1 2023, which passed without tender publication (TEK, 2024)[9]. Only in November 2023 did the Council of Ministers approve the tender launch, which was followed by the official ceremony occurring in December 2023 (XXXIII Government of Portugal, 2023)[10].
Prime Minister António Costa described EC requirements as “an invitation to do nothing” while highlighting Portugal as first to complete premise-by-premise geocoding under the new regulatory framework (Jornal de Negócios, 2023b)[11]. According to the government’s official communication,
“António Costa sublinhou a dificuldade dos requisitos exigidos pela Comissão Europeia – nomeadamente a necessidade de referenciação da rede de fibra ótica casa a casa – , antes de destacar que Portugal foi o primeiro país da União Europeia a “conseguir realizar este trabalho”, pela mão do regulador do setor, a ANACOM.” (XXXIII Government of Portugal, 2023).[12]
[António Costa underlined the difficulty of the requirements demanded by the European Commission – namely the need for referencing of the fibre optic network house by house – , before highlighting that Portugal was the first country of the European Union to “manage to carry out this work”, through the sector’s regulator, ANACOM.]
Breakdown and drift
In 2024, the project faced major setbacks when errors in the tender documentation required corrections and the evaluation jury resigned (TEK, 2024)[13]. The government provided no official explanation for either fact (ECO, 2024)[14]. A replacement jury was appointed and, in July 2024, the expenditure of the white-zones tender was reduced, being reported as a public and private investment amounting to € 350 million. The new government described this as “reprogramming and rescheduling of expenditure” but offered no detailed explanation of whether this reflected scope reduction, specification changes, or funding-ratio adjustments (i online, 2024). [15]
By October 2024, three companies had submitted proposals (Público, 2024)[16]. A year later, no official adjudication had been announced, and no ground had been broken. The tender, in effect, entered administrative limbo.
What the failure reveals
The white-zones case exposes the absence of transparency: unexplained jury resignations, opaque budget adjustments and missing status updates erode accountability.
Portugal’s difficulty is not technological. The country has competent agencies, skilled engineers and adequate funds. What it lacks is a governance framework that insulates long-term projects from bureaucratic churn. Publishing procurement decisions in full would help identify the root causes of delays and administrative bottlenecks. And this transparency would enable testing of alternative delivery models to protect against administrative paralysis and ensure greater accountability.
Elsewhere, similar geographies tell a different story. Spain successfully rolled out subsidised rural broadband under comparable EU frameworks through its PEBA-NGA programme (European Commission, 2024)[17]. The programme was managed by the Secretary of State for Telecommunications, within the Ministry of Economic Affairs and Digital Transformation, achieving an increase in rural fibre-to-the-home coverage from only 11% in 2013 to 80% in 2023 (Lynthia, 2025[18]; Onivia and NAE, 2024[19]). Its success underscores that the obstacle in Portugal lies not in technology or funding, but in execution capacity.
After three years and €425 million committed (later revised to €350 million), without connecting a single household, the white-zones programme exposes a harsh truth: institutional dysfunction kills infrastructure projects faster than any funding shortfall or technical obstacle.
[1] TEK, 2023. Governo aprova lançamento do concurso público para fibra ótica que vai chegar a zonas brancas. https://tek.sapo.pt/noticias/telecomunicacoes/artigos/governo-aprova-lancamento-do-concurso-publico-para-fibra-otica-que-vai-chegar-a-zonas-brancas
[2] Jornal de Negócios, 2023a. Governo aprova concurso público internacional para instalar fibra ótica no interior. https://www.jornaldenegocios.pt/empresas/telecomunicacoes/detalhe/governo-aprova-concurso-publico-internacional-para-instalar-fibra-otica-no-interior
[3] XXXIII Government of Portugal, 2023. Está aberto o concurso para levar a fibra ótica a todo o país. https://www.portugal.gov.pt/pt/gc23/comunicacao/noticia?i=esta-aberto-o-concurso-para-levar-a-fibra-otica-a-todo-o-pais
[4] Omdia. (2024). Broadband Coverage in Europe 2023: Final Report. Report prepared for the European Commission. June 6, 2024.
[5] Dinheiro Vivo, 2023. Internet: concurso para a cobertura das ‘zonas brancas’ é anunciado e traz mais coesão social. https://dinheirovivo.dn.pt/internet-concurso-para-a-cobertura-das-zonas-brancas-e-anunciado-e-traz-mais-coesao-social-17488197.html
[6] ANACOM, 2023. Concurso para a cobertura de fibra ótica nas zonas brancas. https://anacom.pt/render.jsp?contentId=1751064
[7] TEK, 2023. Governo aprova lançamento do concurso público para fibra ótica que vai chegar a zonas brancas. https://tek.sapo.pt/noticias/telecomunicacoes/artigos/governo-aprova-lancamento-do-concurso-publico-para-fibra-otica-que-vai-chegar-a-zonas-brancas
[8] RTP Notícias, 2023. Concurso público internacional permitirá levar fibra ótica às ‘zonas brancas’. https://www.rtp.pt/noticias/economia/concurso-publico-internacional-permitira-levar-fibra-otica-as-zonas-brancas_n1519059
[9] TEK, 2024. Concurso das zonas brancas deve estar decidido até final do ano para levar Internet ao interior de Portugal https://tek.sapo.pt/noticias/telecomunicacoes/artigos/concurso-das-zonas-brancas-deve-estar-decidido-ate-final-do-ano-para-levar-internet-ao-interior-de-portugal
[10]XXXIII Government of Portugal, 2023. Está aberto o concurso para levar a fibra ótica a todo o país. https://www.portugal.gov.pt/pt/gc23/comunicacao/noticia?i=esta-aberto-o-concurso-para-levar-a-fibra-otica-a-todo-o-pais
[11] Jornal de Negócios, 2023b. Requisitos de Bruxelas para concurso das zonas brancas ‘são um convite a que nada se faça’, diz Costa. https://www.jornaldenegocios.pt/empresas/telecomunicacoes/detalhe/requisitos-de-bruxelas-para-concurso-das-zonas-brancas-sao-um-convite-a-que-nada-se-faca-diz-costa
[12] XXXIII Government of Portugal, 2023. Está aberto o concurso para levar a fibra ótica a todo o país. https://www.portugal.gov.pt/pt/gc23/comunicacao/noticia?i=esta-aberto-o-concurso-para-levar-a-fibra-otica-a-todo-o-pais
[13] Tek Notícias, 2024. Concurso das zonas brancas deve estar decidido até final do ano para levar Internet ao interior de Portugal. https://tek.sapo.pt/noticias/telecomunicacoes/artigos/concurso-das-zonas-brancas-deve-estar-decidido-ate-final-do-ano-para-levar-internet-ao-interior-de-portugal
[14] ECO, 2024. Renúncia do júri voltou a atrasar concurso para instalar fibra ótica no interior. https://eco.sapo.pt/2024/07/15/renuncia-do-juri-voltou-a-atrasar-concurso-para-instalar-fibra-otica-no-interior/
[15] i online, 2024. Governo aprova reprogramação da despesa do concurso para a cobertura das zonas sem internet. https://ionline.sapo.pt/2024/07/11/governo-aprova-reprogramacao-da-despesa-do-concurso-para-a-cobertura-das-zonas-sem-internet/
[16] Público, 2024. Espanhola Avatel disputa concurso de áreas brancas com Fastfiber e Dstelecom. https://www.publico.pt/2024/10/19/economia/noticia/espanhola-avatel-disputa-concurso-areas-brancas-fastfiber-dstelecom-2108421
[17] European Commission, 2024. Digital Connectivity in Spain. https://digital-strategy.ec.europa.eu/en/policies/digital-connectivity-spain
[18] Lyntia, 2025. PEBA-NGA Will Position Spain as the Country with the Most Extensive Fibre Optic Network in the Whole of Europe. https://www.lyntia.com/en/news/peba-nga-will-position-spain-as-the-country-with-the-most-extensive-fibre-optic-network-in-the-whole-of-europe/
[19] Onivia & NAE, 2024. Closing the Digital Gap: Spain’s FTTH Wholesale Market, https://onivia.net/wp-content/uploads/2024/10/221024-closing-the-digital-gap-onivia-nae.pdf